Based in Brisbane, Australia
0457 335 212

Online Mystery Shops

writing on the wild side

Are you too close to your biz and its digital presence?

  • Are you completely frustrated with your online efforts, lack of traction, reach and engagement?
  • Struggling to understand why people are just not getting throughthe checkout process?

Let us help you!!

We offer an unbiased, experienced, professional digital mystery shop that will provide clarity on what’s working and what needs work.
Our digital mystery shop provides feedback in language you can understand, with ideas and suggestions you can implement today!
You will not get a 50 page report full of statistics and jargon with ‘high level strategic advice’.
You will get a concise, no bull-shit, report showing how you are viewed online with some tactical suggestions you can quickly implement to make your digital presence work harder.
Don’t ask your friends and family, or random people, what they think of your online efforts – get the professionals on the case and give yourself some action items to start creating punch the air moments.
We understand that time is of the essence in small biz (we’re small businesses too) so we limit the amount of mystery shops we do each week. If you’re keen to get cracking, hit us up.

So who are we?

Both coming from a marketing research background we have branched off to become professionals in the digital marketing sphere. Separately, but together, we offer you branding and advertising specialties, website design, development and SEO insights, content marketing and social media expertise.
We’re upfront, straight talking – we have no time or patience to skate around issues that are crucial to you making your mark online. And, we’re dedicated to helping small businesses succeed. We have each taken the decision to step away from ‘corporate’ to offer a personalised service and assistance where we feel it is truly needed.

Bron – Brio Agency

I’m the Agency Director of The Brio Agency, a creatively led advertising agency that fuses the benefits of freelance engagement with senior skillset. Throughout my career I’ve managed projects both B2B and B2C across a range of media.
All the skills…
  • Bachelor of Communication (Marketing, PR & Journalism)
  • AdSchool’s Account Management Course
  • 10 years experience in Creative Agencies

Connie – Integrated Copy

I have written for and handled the content and social media accounts for almost every type of industry you can think of – from trades, hospitality, ecommerce, fitness, human resources, entrepreneurs, to not-for-profits, public figures, and even the adult industry and a Tibetan Buddhist Nun.
All the skills…
Bachelor of Business (Marketing)
Diploma of Copy Editing and Proofreading
15 years’ experience in the Market Research Industry
8 years’ experience in Copywriting, Social Media Marketing & Management

How deep do you want to dig?

Don’t brief us on your target market or what you’re trying to achieve. We’ll go in blind and let you know what we find.

All about you

Discover how you truly present online – your branding, content, SEO, website (look and functionality) and your social media presence.

$400 +GST


Know your competition

See what your 2 main competitors are up to so you can compete online – we’ll delve into their branding, content, SEO, website (look and functionality) and their social media.

$700 +GST


Know it all

Combine both services above so you know all about you and your biggest competitors – this gives you the complete edge online.

$1100 – $950 +GST


So, what happens next?

Click on the ready, set and go button to go to our online shop
Choose the digital mystery shop that suits you
Pay for your mystery shop
Complete a super quick, harmless intake form
Sit back and wait for your report to arrive – it won’t take long
Get to work implementing suggestions
Kick arse online

How long until my report arrives?

In order to get your report through quickly – we know the suspense will be huge – we limit the number of mystery shops we complete each week. So, you should have your personalised report within 3 business days from completion of your intake form.

What if I can’t afford the cost upfront?

We get that budgets can be tricky in small biz – no promises made but feel free to flick us an email at to chat about your options.

What if I get the all about you service but then want to know my competition?

If you add an additional service within 30 days of the first, we’ll happily offer you the combined sale price. Just email to arrange.